The 7 Qualities of a Excellent Leader
#1 The Ability To Resolve Conflict
It is always best to find out all sides of the issue during resolution of a conflict between team members. Don’t be reactionary. Some managers are quick to correct a situation without first having the input of each team member and this is not advisable. It is easy to jump to conclusions when things do not work out the way you expect them to. Sometimes, your personal views may cloud the way that things appear. Therefore, it is always wise to get all of the facts and all sides of the story from everyone involved. In addition, try to never correct someone without first hearing them out. The reason that this is important is because it lets the team member know that you can be trusted and that they have a voice. People tend to be more receptive if you allow them the opportunity to express themselves. Also, when people trust you, they will more readily listen to you and receive your advice. Even if the team member is wrong, it is often a good idea to hear them out before you begin the process of resolving, or helping members to resolve the conflict.
#2 Be The Accessible Leader
You must be accessible and able to communicate effectively, often, honestly and openly with your team and other individuals. This can be achieved by being visible, courteous and well mannered. Speak with the people that are on your team and not at them. Remember to always say “Good Morning,” and “Good Evening.” Make sure that when talking with your team members to call them by their names and make good eye contact with them. Part of communicating effectively is making eye contact when you are speaking with someone and when they are speaking to you. This tells them that what you are saying to them is important and it lets them know that what they are saying to you is important. Make sure that your team knows that you are approachable and accessible as a leader by letting them know that they are important to you.
#3 Encouraging Your Team
Encourage your team. It is vitally important that you show each team member how much you value and appreciate him or her, no matter how small their contribution may be. Many people are not motivated to do more because they don't feel appreciated for the job they do. They may also believe that their job is not important. Thoughts like this may cause workers to have a poor self worth in the workplace. “Thank you,” “Good job”, “Awesome,” “Wonderful,” and “Excellent,” should be your common vocabulary when talking with your team members about their involvement in the project. When dealing with team members who do not think that their job is important, you should show them the overall picture and the importance of their job within that picture. Another good practice -- if they can handle it -- is to give them more responsibilities, which in turn will make them feel more important. This will show them that not only do you trust them, but that you believe in them. Everyone needs someone to believe in them. Remember, an appreciated team member is a productive team member.
#4 Keeping Focus
Focusing on your goal is difficult. There can be many distractions and many things that will try to pull your focus away from your goal, but your goal should be in front of you at all times. First, you should write it down where you can see it on a daily basis. Then, make sure it is posted where the rest of the team members can see it. Take the time to read your goal out loud to yourself; this will help keep you on track. All Leaders must know exactly where they are going; otherwise they will be like the blind leading the blind. Sadly, they will both fall into a ditch. Many people fail because they do not focus on the end. They lose sight of their purpose easily and just simply end up somewhere else. Remember, if you keep the focus so will your team members.
#5 Building Trust
Make sure that you get to know each and every one of your team members. Let your team members know that you really care about them and not just what they can do for you. Ask open-ended questions and be sure to listen carefully. By this, you will let them know that they are important and you value their input and opinions. As you develop that oneness with your team and they can see that you genuinely care, they will perform with your- and -their best interests in mind. As you talk with each team member individually, find out what his or her personal goals and dreams are, and support them. This will cause them to help and support you as well.
#6 Learning To Trust Your Team- 3 Techniques
Trust your team. These are three ways that you can begin to build the trust that is necessary for having a super effective team.
Assign responsibilities to each team member and hold them accountable. Whether or not people realize it, they are looking for responsibilities, because responsibilities build character. Most people like having responsibilities because it gives them a sense of empowerment, and accomplishment once the task is completed.
Make sure to get feedback from your team on ways to improve the process. Let them know that their input is valued and there is no such thing as a stupid idea or question.
Ask your team members for weekly updates rather than questioning them daily. This shows that you have trust in their ability and judgment. Let them know that you are always available to answer or clarify questions they may have.
#7 Leading Respectfully
Always be respectful of your team members. You will find that when you deal with people respectfully, most people will deal with you in the same manner. Make sure that when conflict arises you still treat team members with respect, even if they are not respecting you. When you show respect to those who do not respect you, you can walk away from the conversation or conflict with your head held high, because you did not stoop to their level. In order to get respect, you must give respect. No one likes to be talked down to, scolded like a child, screamed at and/or threatened. Instead, you should always be willing to share your knowledge and encourage your team to be creative, innovative and resourceful.